Warranties

Clothing

We offer a one-year manufacturing defect warranty from date of purchase on our apparel. This does not cover normal/regular wear and tear. All our apparel is seasonal, and when applicable we will provide you with extra buttons or beads in case any go missing (be sure to keep them safely stored!).

For all manufacturing defects, we invite you to bring your item back to one of our stores. If you do not have a store near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:

• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, pack slip, or credit card statement)

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Handbags & Small Goods

We offer a one-year manufacturing defect warranty from date of purchase on our handbags, baby bags, back packs, wallets and small goods. This does not cover normal/regular wear and tear.

For all manufacturing defects, we invite you to bring your item back to one of our stores. If you do not have a store near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:

• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, pack slip, or credit card statement)

Find a Store

Shoes

We offer a one-year manufacturing defect warranty from date of purchase on our footwear. This does not cover normal/regular wear and tear.

For all manufacturing defects, we invite you to bring your item back to one of our stores. If you do not have a store near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:

• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, pack slip, or credit card statement)

Find a Store

Jewellery, Watches and Sunglasses

We offer a 6 month manufacturing defect warranty from date of purchase on our jewellery, watches and sunglasses.

For all manufacturing defects, we invite you to bring your item back to one of our stores. If you do not have a store near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:

• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, pack slip, or credit card statement)

Find a Store

As a Reminder! For the protection of our jewelry and the delicate nature please store the jewelry in their dust bags.